Shipping policy

We operate on 1-2 working days for dispatch. During busier periods (Oct-Dec), dispatch times may increase to 3-4 working days. We always keep our dispatch times up to date on the website.

Zone 1

0-99g	100g-2kg	2kg+
£2.79	£2.99	£5.99

UK Mainland

Orders 0-2kg are sent via Royal Mail. Orders 2kg+ are sent via APC.

Delivery via Royal Mail can take 2-5 working days after dispatch. Orders sent via APC are booked on an overnight service for delivery the next working day. Large furniture items will need to be shipped via pallet. We will contact you via email to arrange the delivery.

 

Zone 2

0-99g	100g-2kg	2kg+
£2.79	£2.99	£14.50

Northern Ireland

Orders 100g-2kg are sent via Royal Mail. Orders 2kg+ are sent via DPD.

Delivery can take up to 5 working days after dispatch.

 

Zone 3

0-99g	100g-2kg	2kg+
£2.79	£2.99	£14.50

 

Scottish Highlands & Isles, Channel Islands, Scilly Islands

Orders 0-2kg for the Scottish Highlands will be sent via Royal Mail, and 2kg+ with APC. Channel Islands will be sent via DHL.

The following postcodes fall into the Scottish Highlands and Isles: AB37-AB38, AB41-AB56, FK17-FK21 , HS, IM, IV1 - IV56, KA27 & KA28, KW, PA20 - PA49, PA60 - PA78, PA80 - PA88, PH17 - PH44, PH49 & PH50,PO30 - PO41, TR(21-25), ZE.

Important Notice – Shipments to the US:

Due to current import tariff regulations, our couriers have temporarily suspended all shipments to the United States. We apologise for any inconvenience this may cause and appreciate your understanding. We're actively monitoring the situation and hope to resume shipping to the US as soon as possible.

 

Important Information:

Shipping Dangerous Goods

Some of our products are classed as dangerous goods (Pure Essential oils, Blends, Essential oil Mists, Room Sprays, Organic essential oils or products which contain alcohol, such as Aroma Mists or Perfumes). We can confirm that we can Ship Dangerous Goods by road ONLY. We are unable to send dangerous goods by air.

 

BFPO/PO BOX ADDRESSES

We cannot ship to a PO Box address via courier within the UK

Please contact us before placing an order to a BFPO address that is a courier delivery, as prices will vary.

For orders outside of the UK that need to be shipped via pallet, the shipping will be charged separately & we will provide a quotation via email.

 

PACKAGING

Bathroom products such as soaps and bath bombs come with the ingredients list.